Source description
About the role
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Roles & Responsibilities: Be part of the Bosch Digital Public Cloud Services team to deliver platform operations and service delivery tasks Handle incidents and service requests related to public cloud platforms (Azure/AWS/GCP)
Handle IT Service Provider (ITSP) requests efficiently within defined SLAs
Perform annual metadata reviews
Provision, manage, and govern cloud subscriptions, accounts, and projects across platforms
Perform lifecycle management, including creation, modification, deletion, and decommissioning of cloud resources
Process and manage expiry date extensions for subscriptions, accounts, and projects
Prepare and deliver monthly reporting of service delivery KPIs
Generate monthly internal charging data for public cloud workloads
Support cloud cost optimization and security initiatives
Coordinate with cloud vendors and internal stakeholders for issue resolution and escalations
Execute platform-specific operational reviews and governance tasks (Azure, AWS, GCP)
Educational qualification: Bachelor of Engineering in Computer Science Experience: 2 - 3 years of experience in public cloud
Mandatory/requires Skills: Strong knowledge of ITIL processes and experience with ticketing & vendor case handling
Solid fundamentals in IT Infrastructure
Good understanding of cloud cost optimization and security
Strong troubleshooting and problem-solving skills
Excellent communication skills and a team-oriented mindset
Structured and disciplined working approach
Preferred Skills: Public Cloud Certifications (Azure / AWS / GCP)
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