SAP Lead - Technology

Job Role: SAP Lead - Technology Position Overview: Looking for an experienced SAP FICO, SD, PS & Governance professional to lead SAP support operations, governance, and compliance initiatives. The role will be responsible for managing a team of SAP professionals, ensuring audit compliance, driving stakeholder and vendor coordination, and optimizing SAP-related costs while delivering stable and secure SAP operations. Reports To: Head Enterprise Application Key Responsibilities: SAP Operations & Support: - Manage overall SAP support and enhancement activities across business functions. - Lead troubleshooting and resolution of critical SAP application issues. - Ensure system availability, performance, and adherence to service levels. - Coordinate with implementation and support partners for issue resolution and project execution. Audit, Compliance & Security: - Ensure SAP systems remain compliant with internal controls and audit requirements. - Support ITGC, security audits, and compliance reviews. - Drive remediation of audit observations and strengthen control frameworks. - Partner with internal and external auditors during audit engagements. Stakeholder & Escalation Management: - Act as the primary point of contact for business and stakeholders. - Manage critical escalations and ensure timely resolution. - Communicate risks, issues, and mitigation plans to leadership teams. Cost Optimization & Governance: - Identify opportunities to optimize SAP support and operational costs. - Monitor vendor performance and ensure value realization from support contracts. - Recommend process improvements and automation initiatives to enhance efficiency. Qualifications & Experience: Educational Background: - Bachelors degree in engineering, Information Technology, Computer Science, Commerce, or related discipline. - SAP FICO and other relevant certifications preferred. Professional & Technical Experience: - 10 to 14 years of SAP experience with strong expertise in SAP FICO. - Experience managing SAP support, governance functions, and audit requirements. - At least 2 to 3 years of team management experience, handling SAP functional and basis consultants including modules such as FICO, SD, MM, PS and GRC (REFX preferred). - Expertise in SAP Integration both upstream and downstream. - Experience in managing external implementation/support partners. - Knowledge of SAP controls, ITGC audits, compliance, and security audits. - Experience in incident management, problem management, and troubleshooting. Leadership & Soft Skills: - Strong stakeholder management and communication skills. - Proven escalation management capabilities. - Ability to lead teams in a dynamic business environment. - Strong analytical and problem-solving skills. - Results-oriented with a focus on operational excellence and governance .