Service Integration Engineer

Minimum of 5 years of experience in an automation and robotics environment

Minimum of 2 year in a customer-facing role

Technical documentation experience

Minimum of 2 years on mechanical, electrical and pneumatic assembly and schematics

Experience on manual and power tools

Experience on mechanical measurement and tolerances

Repair and maintain robotic controllers, transfer devices, automation equipment, peripheral equipment and mechanical units

PLC logic & programming, troubleshooting, and configuration with industry leading vendors (Beckhoff, Mitsubishi, Siemens, Omron, Allen Bradley)

Serial & Bus Communication protocols: Ethernet/Profinet, RS232/422/485, Modbus, CAN Open, EtherCAT, Profibus, TCP/IP and others

Ability to program in structured text language, function blocks, and ladder

Fanuc & Nachi Robot programming

HMI programming

High electrical, sensors, transductors and pneupatic skills

Assist with clients over the phone, in the office and in person off-site

Remote support capabilities

Ability to lift up to 50 pounds and ascend heights regularly

Good communication and customer service skills

Three or more years in a customer-facing role – Preferred

Troubleshooting & Repair capabilities

Root causes analysis experience and action plans

Tracking activities

Understanding of tools and technology needed to complete repairs

High level of English – oral and written.

American VISA

Mx Paspport