Technical Support Executive (Application software and services)

Industry Domain: Healthcare Information Technology Salary: Negotiable based on experience and location Education Qualification UG, BCA, BBA Graduate with Diploma in Hardware and Networking B.Tech./B.E. Roles and Responsibilities Install Busysoft software applications and assist in implementation and training. Provide timely and efficient support to clients through site visits, phone, email, live chat, and remote desktop. Resolve technical issues and maintain clear documentation of all client interactions. Travel locally, nationally, and internationally as required for onsite support and training. Support sales teams by participating in product demonstrations and query handling. Ensure adherence to support policies and maintain high customer satisfaction. Collaborate with internal teams for knowledge sharing and maintaining support standards. Key Skills Required Strong verbal and written communication skills in English and/or local language. Solid computer literacy and understanding of software applications. Customer-oriented approach with a problem-solving mindset. Team player with good punctuality and work ethics. Willingness to work in night shifts and flexible schedules as needed.