Customer Service - Engineering

As a Technical Product Support Engineer at Cadence, you will play a crucial role in driving customer success by providing product technical advice via various communication channels. Your responsibilities will include: - Offering product technical advice through phone, email, and web communications to assist customers effectively - Developing a deep understanding of software functions to ensure customer satisfaction and success - Collaborating with Cadence global product development and engineering teams to enhance product evolution and quality - Providing feedback to other departments and stakeholders to contribute to product improvement In addition to the above, you will be expected to: - Create and deliver training classes, technical seminars, and technical marketing material to educate users and promote Cadence products - Support product sales teams by understanding customer needs, developing solutions, and demonstrating the value of Cadence Design Systems - Represent Cadence at technical events to showcase the company's offerings Qualifications required for this role include: - A minimum of a master's degree in mechanical or aerospace engineering - At least 5 years of recent professional experience in engineering using commercial FEA software such as Nastran, Optistruct, Abaqus, Ansys, or Hypermesh - Proficiency with Cadence software products, particularly MSC Nastran, Marc, Dytran, Patran, or MSC Apex, is desired - Experience in linear, dynamics, and nonlinear structural analysis, as well as fatigue analysis - Knowledge of multiphysics analysis (thermal, CFD, fluid-structure interaction, acoustic) is a plus - Familiarity with solving large models using HPC methods in the Linux environment - Good understanding of Windows and/or Linux systems with python programming skills - Availability to travel and conduct online training as required Join Cadence and be a part of a team that thrives on solving challenges that others cannot. As a Technical Product Support Engineer at Cadence, you will play a crucial role in driving customer success by providing product technical advice via various communication channels. Your responsibilities will include: - Offering product technical advice through phone, email, and web communications to assist customers effectively - Developing a deep understanding of software functions to ensure customer satisfaction and success - Collaborating with Cadence global product development and engineering teams to enhance product evolution and quality - Providing feedback to other departments and stakeholders to contribute to product improvement In addition to the above, you will be expected to: - Create and deliver training classes, technical seminars, and technical marketing material to educate users and promote Cadence products - Support product sales teams by understanding customer needs, developing solutions, and demonstrating the value of Cadence Design Systems - Represent Cadence at technical events to showcase the company's offerings Qualifications required for this role include: - A minimum of a master's degree in mechanical or aerospace engineering - At least 5 years of recent professional experience in engineering using commercial FEA software such as Nastran, Optistruct, Abaqus, Ansys, or Hypermesh - Proficiency with Cadence software products, particularly MSC Nastran, Marc, Dytran, Patran, or MSC Apex, is desired - Experience in linear, dynamics, and nonlinear structural analysis, as well as fatigue analysis - Knowledge of multiphysics analysis (thermal, CFD, fluid-structure interaction, acoustic) is a plus - Familiarity with solving large models using HPC methods in the Linux environment - Good understanding of Windows and/or Linux systems with python programming skills - Availability to travel and conduct online training as required Join Cadence and be a part of a team that thrives on solving challenges that others cannot.