IDIQ FIT Leaders Graduate Program - Hybrid, Mandaluyong City

IDIQ FIT Leaders Graduate Program Req number: R7973 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary As a IDIQ FIT Leaders Graduate Program you will designed to cultivate the next generation of IT talent within the Information Technology Department (ITD), providing a structured pathway for long-term development and career growth. It aims to attract top-tier talents who can accelerate ADB’s product and service delivery in the digital era, empower the ITD workforce to thrive in a continuously evolving digitally enabled environment, and strengthen ITD’s competitiveness, facilitating sustained growth and excellence while promoting a growth mindset culture.

This role offers the opportunity to contribute to critical technology initiatives while developing professional expertise and creating impact towards client's mission. This opportunity offers valuable hands-on experience working within a multilateral development environment, supporting client’s mission to achieve a prosperous, inclusive, resilient, and sustainable Asia and the Pacific in alignment with Strategy 2030. Job Description We are looking for an IDIQ FIT Leaders Graduate Program to assist in the management and maintenance of client’s IT infrastructure including servers, network, cloud platforms, end-user devices, and enterprise tools among others. Participate in IT asset lifecycle planning, including procurement, deployment, configuration, and retirement of hardware . This position will be full-time and hybrid in Mandaluyong City. What You'll Do Assist in the management and maintenance of client’s IT infrastructure including servers, network, cloud platforms, end-user devices, and enterprise tools among others

Participate in IT asset lifecycle planning, including procurement, deployment, configuration, and retirement of hardware

Collaborate with engineers on systems patching, backups, monitoring, incident resolution, and problem resolution

Design, implement, and optimize automation processes that improve operational efficiency

Support client’s cybersecurity frameworks by performing compliance checks, vulnerability assessments, and log reviews

Contribute to incident response workflows, access control audits, and endpoint protection activities

Assist in preparing cybersecurity awareness materials and internal risk reports

Use client’s IT service management tools (e.g., ServiceNow) to track service requests and support ticket resolution

Collaborate with internal teams and vendors to ensure timely resolution of technical issues

Document IT procedures, workflows, and user guides to enhance team efficiency

Contribute to dashboards, reports, and analytics to support decision-making

Use basic tools (e.g., Power Platform, Excel, Power BI) to automate simple tasks and visualize data

Identify areas for operational improvement and suggest or prototype digital solutions

Assisting in the delivery of IT-related projects and services across business and technical domains

Participating in rotational assignments within ITD (e.g., digital innovation, cybersecurity, vendor management, project delivery, IT business operations, governance, and procurement)

Supporting the implementation and testing of IT systems and solutions

Assisting with data analysis, report generation, procurement and contract support, or documentation

Collaborating with client staff and stakeholders to understand business needs and propose appropriate technology or operational solutions

Participating in learning and development activities organized by the agency or client

Exposure to mission-critical IT projects that support client’s operations

Rotational assignments to build experience from both a technical and generalist management perspective

Participation in selected training and learning sessions offered by the agency partner

Mentorship and career development guidance from agency representatives, client supervisors and mentors

Networking opportunities within client and its development partner community

What You'll Need

• Required: Experience in digital strategy development, project management, or related areas

• Strong research and analytical skills

• Excellent communication, teamwork, problem-solving, and adaptability skills

• Proficiency in specific software, programming languages, or technical tools essential for the position

• Relevant internships or projects demonstrating practical skills and application of theoretical knowledge

• Demonstrated passion and drive for the role and the organization

• Alignment with the organization's values and work environment

• References highlighting the candidate's work ethic, reliability, and overall performance

• Recent graduate with a first-level university degree in Computer Science, Information Technology, Engineering, Business Administration, Human Resources, or a related field

• Demonstrated academic excellence and strong analytical skills

• Strong passion and commitment to international development work

• Excellent communication skills in English (both oral and written)

• Agile mindset with a willingness to learn and grow in a dynamic environment

• Strong interpersonal skills and a collaborative approach to problem-solving

• Preferred: Graduates should ideally have exposure to or interest in some of the following areas . Proficiency in all is not required ; openness to learning is key

• Programming & Scripting: Python, Java, JavaScript, SQL

• Web & App Development: HTML/CSS, React, Angular, Node.js

• Data Analysis & Visualization: Excel, Power BI, Tableau, Python (Pandas, NumPy)

• Cloud Fundamentals: Azure, AWS, Google Cloud

• DevOps & Automation: Git, CI/CD pipelines, scripting tools

• IT Support Platforms: ServiceNow, Jira, Confluence

• Cybersecurity Fundamentals: Security awareness, threat management basics

• Agile Delivery: Scrum, Kanban, Agile practices

• Experience with Microsoft 365, Windows OS, and collaboration tools

• Understanding of IT service management principles and basic project methodologies

• IT Business Management: Project tracking and portfolio management, reporting and stakeholder coordination

• IT Human Resource Support: Workforce planning, onboarding support, contractor/vendor engagement

• IT Governance & Compliance: Exposure to frameworks like ITIL, COBIT, and risk management principles

• IT Procurement & Vendor Management: Understanding of procurement lifecycle, contract reviews, and vendor sourcing

• Policy and Administrative Support: Drafting documentation, compliance reviews, and records management

• Business and Systems Analysis, Quality Assurance, and Business Support (including but not limited to areas such as training administration, change management, multimedia design, budget coordination)

• Physical Demands Ability to safely and successfully perform the essential job functions

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

• Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.