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About the role
Software & Automation AI Developer Req number: R7324 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary We are looking for a Software & Autiomation AI Developer. If you have a strong experience in Claude Code and have strong enough Software development skills with Java, React, Node JS and are looking for your next career move, apply now. Job Description
We are looking for a Software & Automation AI Developer to design, build, support automation solutions and AI-driven capabilities that enhance the reliability, efficiency, and scalability of shipboard applications. This position will be full-time and remote. What You’ll Do Will work hands-on with AI models, automation frameworks, and support tooling to reduce manual tasks, streamline incident management, and enable faster product iteration
The role requires a strong engineering background, experience with LLM-based automation, and a passion for using modern tools such as Claude, AWS Bedrock, and Microsoft Copilot to transform support operations
Collaborate with Product Managers, Product Owners, Analysts, Engineers, and Lab teams across Manila and Miramar
Design, develop, and deploy automation solutions that improve application support processes, reduce manual workload, and enhance system reliability
Build AI-powered tools and workflows using platforms such as Claude, AWS Bedrock, Copilot Studio, and other LLM-supporting frameworks
Implement intelligent monitoring, anomaly detection, and automated remediation for shipboard applications
Create scripts, services, and integrations to support automated testing, diagnostics, triage, and reporting
Partner with the Product Health team to identify opportunities for automation across incidents, alerts, log analysis, and routine support tasks
Build tools that help support engineers and shipboard IT teams resolve issues faster
Collaborate on root-cause investigations and help implement permanent, automated solutions
Work closely with the Manila and Miramar Lab teams to automate lab workflows, deployments, environment resets, and data preparation
Ensure automation solutions are fully tested, validated, and compatible with shipboard environments
Work with product managers, shipboard technology teams, and engineering stakeholders to define requirements and deliver solutions
Participate in design reviews, sprint ceremonies, and product planning
Share knowledge and mentor team members on AI and automation best practices
What You’ll Need
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Required: 3+ years of experience in software engineering, automation engineering, or AI engineering
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Hands-on experience developing solutions using one or more LLM/AI platforms such as: Claude (Anthropic), AWS Bedrock, Microsoft Copilot / Copilot Studio
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Strong experience with Python, JavaScript/Node.js, or similar languages used in AI workflows and automation
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Experience building APIs, integrations, and automation workflows
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Strong troubleshooting skills and comfort working with product support teams
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Experience with observability tools, incident management tooling, or application support environments
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Background working in agile product teams
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Experience with automation frameworks (CI/CD, test automation, workflow automation)
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Understanding of shipboard or distributed operational environments is a plus
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Physical Demands Ability to safely and successfully perform the essential job functions consistent with federal, state and local standards
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Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
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Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitoring
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Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
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