Product Manager Patient Payments & RCM Platforms

POSITION: Product Manager (Patient Payments & RCM Platforms) LOCATION: Sri Lanka / India PACKAGE: USD 1500-2000 WORK MODEL: REMOTE Experience: 510 years Employment Type: Full-time About the Role We are seeking a Product Manager Patient Payments & RCM Platforms to lead the development and optimization of a US healthcare patient payment collection platform. This role focuses on improving revenue cycle outcomes such as AR reduction, payment conversion, and patient engagement through data-driven product strategy and strong technical execution. The ideal candidate has experience in technical product management, integrations, and US healthcare or payments-based SaaS platforms. Key Responsibilities Product Ownership Own and manage the product roadmap for patient payments and RCM workflows.Translate business requirements into PRDs, user stories, and acceptance criteria.Collaborate with Engineering and QA to ensure timely and high-quality delivery.Technical Product Management Define integration strategies with Practice Management Systems (API, file-based, DB sync, RPA).Oversee data flows for invoices, payments, refunds, reconciliation, and posting back to PMS/EHR systems.Ensure scalability, security, compliance, and auditability of the platform.Product Performance & KPIs Define and track key metrics such as:AR reduction & time-to-cashPayment conversion ratesCollection efficiencyRefund/reconciliation accuracyProduct adoption and retentionUse data insights to drive roadmap prioritization and improvements.Product Activation Improve patient payment journeys (online payments, installments, partial payments).Support activation strategies (SMS, email, QR-based payments, statements).Work with Customer Success to improve onboarding and time-to-value.Cross-Functional Collaboration Partner with Engineering, Sales, Operations, and Client IT teams.Support client implementations and integration discussions.Act as product owner for enterprise healthcare clients. Required Qualifications 5+ years of Product Management experience in SaaS, fintech, healthcare, or payments.Strong experience with technical and integration-heavy products.Understanding of APIs, system integrations, and data flows.Proven ability to manage KPIs tied to business and revenue outcomes.Strong communication and stakeholder management skills.Preferred Qualifications Experience in US Healthcare Revenue Cycle Management (RCM).Exposure to payment systems (Stripe, Square, or similar).Experience integrating with EHRs or Practice Management Systems.Background in regulated SaaS or enterprise B2B products.Ideal Candidate Profile Product Manager Healthcare / Fintech SaaSTechnical Product ManagerRCM Product OwnerPayments Product ManagerSaaS Product Manager (Enterprise / Integrations-focused) POSITION: Product Manager (Patient Payments & RCM Platforms) LOCATION: Sri Lanka / India PACKAGE: USD 1500-2000 WORK MODEL: REMOTE Experience: 510 years Employment Type: Full-time About the Role We are seeking a Product Manager Patient Payments & RCM Platforms to lead the development and optimization of a US healthcare patient payment collection platform. This role focuses on improving revenue cycle outcomes such as AR reduction, payment conversion, and patient engagement through data-driven product strategy and strong technical execution. The ideal candidate has experience in technical product management, integrations, and US healthcare or payments-based SaaS platforms. Key Responsibilities Product Ownership Own and manage the product roadmap for patient payments and RCM workflows.Translate business requirements into PRDs, user stories, and acceptance criteria.Collaborate with Engineering and QA to ensure timely and high-quality delivery.Technical Product Management Define integration strategies with Practice Management Systems (API, file-based, DB sync, RPA).Oversee data flows for invoices, payments, refunds, reconciliation, and posting back to PMS/EHR systems.Ensure scalability, security, compliance, and auditability of the platform.Product Performance & KPIs Define and track key metrics such as:AR reduction & time-to-cashPayment conversion ratesCollection efficiencyRefund/reconciliation accuracyProduct adoption and retentionUse data insights to drive roadmap prioritization and improvements.Product Activation Improve patient payment journeys (online payments, installments, partial payments).Support activation strategies (SMS, email, QR-based payments, statements).Work with Customer Success to improve onboarding and time-to-value.Cross-Functional Collaboration Partner with Engineering, Sales, Operations, and Client IT teams.Support client implementations and integration discussions.Act as product owner for enterprise healthcare clients. Required Qualifications 5+ years of Product Management experience in SaaS, fintech, healthcare, or payments.Strong experience with technical and integration-heavy products.Understanding of