Source description
About the role
Job Description Key Skills: Storage Engineering, Application Support Operations, Application Support, BSS (Business Support Systems), Incident Management, Production Support, Troubleshooting, Monitoring Tools, Backup & Recovery, Storage Performance Tuning Roles & Responsibilities Provide end-to-end application and storage support for BSS (Business Support Systems) environments Monitor storage systems, troubleshoot incidents, and ensure optimal performance and availability Handle storage provisioning, capacity management, backup/recovery, and storage performance tuning Resolve production issues, perform root-cause analysis, and implement corrective actions Collaborate with cross-functional teams, including network, database, and application teams, to resolve complex issues Maintain documentation for storage configurations, processes, and incident resolutions Participate in on-call rotations to support critical business applications in a 24/7 environment Assist in planning and implementing storage upgrades, patches, and migrations Follow ITIL processes for incident, problem, and change management Provide recommendations for storage optimization, automation, and process improvements Experience Required 2 - 5 years of experience in Engineering, Application Support, or BSS operations Hands-on experience with storage technologies (SAN/NAS, backup solutions, disk arrays) Knowledge of BSS platforms and their storage requirements Experience in troubleshooting production incidents and implementing fixes Familiarity with monitoring tools and reporting mechanisms for storage systemsUnderstanding of ITIL processes and operational best practices Ability to work independently and as part of a team in a high-pressure, 24/7 environment Education: Any Graduation Job Classification Industry: IT Services & Consulting Functional Area / Department: Engineering - Software & QA Role Category: Software Development Role: Automation Developer Employment Type: Full time Job Description Key Skills: Storage Engineering, Application Support Operations, Application Support, BSS (Business Support Systems), Incident Management, Production Support, Troubleshooting, Monitoring Tools, Backup & Recovery, Storage Performance Tuning Roles & Responsibilities Provide end-to-end application and storage support for BSS (Business Support Systems) environments Monitor storage systems, troubleshoot incidents, and ensure optimal performance and availability Handle storage provisioning, capacity management, backup/recovery, and storage performance tuning Resolve production issues, perform root-cause analysis, and implement corrective actions Collaborate with cross-functional teams, including network, database, and application teams, to resolve complex issues Maintain documentation for storage configurations, processes, and incident resolutions Participate in on-call rotations to support critical business applications in a 24/7 environment Assist in planning and implementing storage upgrades, patches, and migrations Follow ITIL processes for incident, problem, and change management Provide recommendations for storage optimization, automation, and process improvements Experience Required 2 - 5 years of experience in Engineering, Application Support, or BSS operations Hands-on experience with storage technologies (SAN/NAS, backup solutions, disk arrays) Knowledge of BSS platforms and their storage requirements Experience in troubleshooting production incidents and implementing fixes Familiarity with monitoring tools and reporting mechanisms for storage systemsUnderstanding of ITIL processes and operational best practices Ability to work independently and as part of a team in a high-pressure, 24/7 environment Education: Any Graduation Job Classification Industry: IT Services & Consulting Functional Area / Department: Engineering - Software & QA Role Category: Software Development Role: Automation Developer Employment Type: Full time
More at Careernet