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About the role
Key Responsibilities: Handle inbound/outbound customer calls for technical support Troubleshoot issues related to software, hardware, or internetProvide step-by-step solutions to customersEnsure high customer satisfaction and resolution Document queries and resolutions in CRM Requirements: Minimum 12th / Diploma / Any Degree 03 years experience in tech support / customer supportGood English communication skills (mandatory)Basic technical knowledge (internet, systems, software) Flexible to work in night shifts Key Responsibilities: Handle inbound/outbound customer calls for technical support Troubleshoot issues related to software, hardware, or internetProvide step-by-step solutions to customersEnsure high customer satisfaction and resolution Document queries and resolutions in CRM Requirements: Minimum 12th / Diploma / Any Degree 03 years experience in tech support / customer supportGood English communication skills (mandatory)Basic technical knowledge (internet, systems, software) Flexible to work in night shifts