Help Desk Support

Role - Helpdesk(Service Coordinator) IMMEDIATE JOINER Location - Ekkatuthangal Salary Range - 12.5k to 14k Office Timing - 9AM to 6.30PM JOB ROLES Respond to any issues that occur during the delivery of services Assist clients with living independently in their own homes Schedule appointments for clients, answer phones and track clients service records Monitor the services being provided and stay up to date on any services being introduced or discontinued Evaluate the quality of all services and identify areas that need improvements. Need to co-ordinate with the service engineers to Plan & close the customer issues. Need to share the service quotes based on the incident update from the engineers. Compensation: 12,500.00 - 14,000.00 per month Benefits Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid time off Provident Fund Ability to commute/relocate: Ekkattuthangal, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you read the description Your location Expected salary Education: Bachelor's (Required) Work Location: In person .