Product Technician

Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Title: Product Technician Salary: £19.72 ph Location: Shrewsbury Benefits: 25 days annual leave,

Up to 6% Bonus

Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%

Contributory share scheme - Caterpillar will match 50% of the employee's contribution.

Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.

About IPSD

Caterpillar’s Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L Cat® and Perkins engines that power over 5000 applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future.

Job Summary The Product Technician sits within the Quality Pillar and acts as the technical expert for the product, ensuring that product standards, build requirements, and quality expectations are clearly understood and consistently applied throughout the manufacturing process. The Product Technician works closely with Operations, Test, Quality Engineering, Process Engineering, and Customer Support teams, providing technical product expertise to support investigations, issue resolution, and continuous improvement activities.

Key responsibilities include: Acting as the product subject matter expert, providing technical guidance on product requirements, build standards, and specifications

Supporting quality investigations by providing expertise on how the product should be built, function, and perform

Supporting stop-to-fix activities and helping diagnose product-related issues on the production line

Working closely with Operations and Test teams to investigate build concerns, defects, and test failures

Supporting root cause investigations by providing product knowledge and technical insight

Assisting in the validation of corrective actions and ensuring solutions meet product and customer requirements

Supporting product trials, engineering changes, and improvement activities by providing product-specific expertise

Maintaining awareness of engineering specifications, drawing requirements, product changes, and build standards

Identifying opportunities to improve product quality, consistency, and manufacturability

Acting as a key link between manufacturing operations, quality teams, and engineering functions

About You

We are looking for individuals who are: Strong technical knowledge of manufacturing processes

Strong knowledge of internal combustion engines and transmissions, with a solid understanding of mechanical engineering principles

Strong communicators, able to work across teams and functions

Proactive and detail‑focused, with a problem‑solving mindset

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

This job is subject to U.S. and U.K. rules concerning the export and protection of controlled or protected technologies or information, including, but not limited to, U.S. State Department regulations at International Traffic in Arms (ITAR), 22 C.F.R. 120 et. seq.; the Export Administration Regulation, 15 C.F.R. 730-774; and the Foreign Assets Control Regulations, 31 C.F.R. 500-598, and the United Kingdom Official Secrets Act 1989 (collectively, “Export Control and Protection of Information Laws”), and you may be subjected to additional security screening / checking.

Posting Dates: July 2, 2026 - July 17, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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