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About the role
Job Details: PRIMARY DUTIES AND RESPONSIBILITIES: - Provides system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardware - Verifies and approves plans for upgrading of databases, recommends adding new structures or elements & enables use of data access tools and techniques to enable information access by business users - Verifies and approves plans for scheduled background logs, recovery back-ups, and coordinate with all the stakeholders & users to deploy the same - Brings improvements in procedures and functions for accessing, maintaining, and populating databases, and creating back-ups, managing access controls, managing version upgrades - Evaluates improvement recommendations and prioritizes changes/enhancements for improved systems availability, reliability, and performance - Recommends and deploys structural changes to the operating setting in collaboration with Infrastructure, information security and vendor teams - Releases public area documentation and manages key information such as build and release procedures, dependencies, and notification lists - Assists in defining the operating environment requirements, test cases and action plans to ensure its readiness for new installation or migration - Participates in Change Advisory Board (CAB) meetings once a week as an acting member of the CAB - Creates and refines reports, dashboards, and processes to continuously monitor data quality and integrity and assists users and stakeholders with analytics and report design and management - Develops training materials and documentation, keeps materials up-to-date, coordinates new user and ongoing training sessions and conducts trainings - Partners with Stakeholders which may include HR, Payroll, Finance, Audit, Benefits, Legal, associates, and vendors to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initi .
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