Source description
About the role
Responsibilities : Lead installation, configuration, and support of access control systems and custom softwareProvide L2/L3 technical support for critical issues and escalationsManage integrations with HRMS and other enterprise systems and the custom software.Work on systems based on Nedap and Invixium productsTroubleshoot hardware, software, and integration-related issuesManage and support Windows Server environmentsConfigure and maintain Microsoft SQL Server databasesWrite and execute SQL queries for troubleshooting and reportingSupport load balancer environments and high-availability systemsMonitor system health, performance, and uptimeCoordinate with internal teams, vendors, and stakeholdersMaintain detailed technical documentation and reports Skills & Experience 3+ years of experience in Technical Support / Field Engineering Strong experience in ELV systems, especially access control Hands-on experience in: Access control system deployment and support HRMS integrations Visitor Management, Time & Attendance, and Parking systems Proven experience with Nedap and/or Invixium solutions Strong knowledge of Windows Server environments Experience in Microsoft SQL Server configuration and management Good knowledge of SQL queries (SELECT, JOIN, UPDATE, etc.) Experience working in load-balanced / high-availability environments Strong troubleshooting and analytical skills Qualifications Bachelors degree in Electronics, IT, or related field Experience in oil & gas or large enterprise environments. Basic networking knowledge (IP, firewall, ports, VPN) Understanding of cybersecurity practices and system hardening Soft Skills Strong problem-solving and analytical mindset Good communication and stakeholder handling skills Ability to manage critical incidents under pressure Leadership mindset with ability to guide junior engineers Willingness to travel to site locations Responsibilities : Lead installation, configuration, and support of access control systems and custom softwareProvide L2/L3 technical support for critical issues and escalationsManage integrations with HRMS and other enterprise systems and the custom software.Work on systems based on Nedap and Invixium productsTroubleshoot hardware, software, and integration-related issuesManage and support Windows Server environmentsConfigure and maintain Microsoft SQL Server databasesWrite and execute SQL queries for troubleshooting and reportingSupport load balancer environments and high-availability systemsMonitor system health, performance, and uptimeCoordinate with internal teams, vendors, and stakeholdersMaintain detailed technical documentation and reports Skills & Experience 3+ years of experience in Technical Support / Field Engineering Strong experience in ELV systems, especially access control Hands-on experience in: Access control system deployment and support HRMS integrations Visitor Management, Time & Attendance, and Parking systems Proven experience with Nedap and/or Invixium solutions Strong knowledge of Windows Server environments Experience in Microsoft SQL Server configuration and management Good knowledge of SQL queries (SELECT, JOIN, UPDATE, etc.) Experience working in load-balanced / high-availability environments Strong troubleshooting and analytical skills Qualifications Bachelors degree in Electronics, IT, or related field Experience in oil & gas or large enterprise environments. Basic networking knowledge (IP, firewall, ports, VPN) Understanding of cybersecurity practices and system hardening Soft Skills Strong problem-solving and analytical mindset Good communication and stakeholder handling skills Ability to manage critical incidents under pressure Leadership mindset with ability to guide junior engineers Willingness to travel to site locations