Source description
About the role
L2 Production support experience Incident Management IIB/ MQ / FTM / Unix / SQL Should have experience in Dynatrace & log scale Added advantage if have access on OEM ( Oracle Enterprise Manager ) JD: Strong IIB/MQ skills with 3 - 8 years of experience. Strong knowledge in SQL Should have experience in Dynatrace monitoring tools Should have known Unix Should have known FTM Strong knowledge of incident management Creative ability to solve problems. Excellent decision-making skills, production support decision making process. Excellent communication skills, both written and spoken are a must. Working Hours: Monthly rotational shift (24*7 support) Day Shift 6.30 AM to 3.30 PM IST Afternoon Shift 1:30 PM 10:30 PM IST Night Shift: 10.00 PM - 7.00 AM IST
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