Senior Operations Analyst (SRE)

CGI's Advantage Cloud Operations is an SRE-driven operating model, anchored on an Operations Control Plane that unifies telemetry, event management, automation, and IT Service Management (ITSM). The Senior Operations Analyst is a senior Site Reliability Engineering (SRE) practitioner responsible for driving reliability engineering, problem management, and runbook automation across customer environments. This role also mentors the operations team in adopting proactive, data-driven operational practices while improving platform reliability, operational efficiency, and service quality. This position can be performed from any CGI U.S. CSG office, with a preference for Lafayette, LA.