Technical Services Engineer

We are looking for a highly skilled and experienced Technical Services Engineer to join our team in Chennai. The ideal candidate will have a strong background in technical services and a passion for delivering exceptional results. Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues efficiently. Collaborate with internal teams to identify and implement process improvements. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and suggest product or service enhancements. Stay up-to-date with industry trends and emerging technologies. Job Requirements Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience in technical services or a related field. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Familiarity with technical tools and software applications. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.