Source description
About the role
The Senior Business Product Owner is the primary business champion of the Analytics Product — owning the business relationship with Lines of Business (LOBs), driving end-to-end use case deployment across Chubb's global portfolio, and jointly shaping the long-term product vision alongside the Technical Lead. This senior, business-facing role requires a seasoned insurance professional who translates complex AI/ML/OR capabilities into tangible outcomes: profitable growth, improved pricing discipline, enhanced market responsiveness, and operational efficiency.
Responsibilities
Build and own trusted senior relationships with Chief Underwriting Officers, Business Unit Heads, Chief Actuaries, and underwriting leadership across LOBs; represent the Analytics Product at governance forums and executive steering committees, articulating value in business terms — premium impact, loss ratio, and combined ratio. Own the end-to-end deployment lifecycle — from business problem scoping and use case definition through pilot, production launch, and sustained adoption — managing stakeholder alignment, change management, and adoption barriers across multiple LOBs simultaneously. Translate LOB strategic objectives into product requirements and deployment roadmaps; collaborate with underwriting and actuarial teams to align analytical outputs with each LOB's growth, profitability, and risk appetite goals, ensuring regulatory compliance. Define KPIs and measurement frameworks for each deployment; track value realization against targets, report outcomes to senior leadership, and identify opportunities to expand to new LOBs, geographies, and business segments. Product Vision & Prioritization (Joint Ownership with Technical Lead)
Jointly own the multi-year product vision and roadmap with the Technical Lead, ensuring business strategy and technical innovation advance in lockstep; provide the business perspective on investment decisions, capability trade-offs, and deployment sequencing. Define and prioritize use cases delivering the highest business impact — balancing profitability improvement, premium growth, and operational efficiency — and develop compelling business cases through the analytics governance process to secure organizational prioritization and resource allocation. Lead cross-LOB analytics initiatives where platform capabilities intersect with broader enterprise portfolio and growth strategies; determine resourcing requirements in partnership with the Technical Lead and relevant capability teams. Domain Expertise & Subject Matter Leadership
Maintain authoritative expertise in insurance portfolio management — pricing strategy, rate adequacy, loss ratio analysis, portfolio mix, underwriting appetite, and market dynamics — and apply it to sharpen product direction and interpret analytical outputs for business stakeholders. Stay current on AI/ML-driven portfolio management trends and competitor capabilities; serve as the business SME guiding problem framing, data source selection, and model output assessment throughout the product lifecycle. Represent the Analytics Product at industry forums, internal centers of excellence, and business training sessions; speak on behalf of the analytics team in all business-facing settings.
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