Senior Salesforce Business Analyst

About the role: We are seeking a high-caliber Senior Salesforce Business Analyst with 7+ years of experience to play a pivotal role in our enterprise transformation initiatives. In this role, you will bridge the gap between complex business strategies and technical execution, driving large-scale integrations, mergers and acquisitions (MA) programs, and system modernizations. The ideal candidate possesses deep expertise in the Salesforce ecosystem (including Sales Cloud and modern Agentforce AI capabilities), thrives in Agile environments, and excels at navigating senior stakeholder relationships to deliver robust, scalable solutions. Responsibilities: Strategic Business Analysis Stakeholder Management: Requirements Gathering: Collaborate with senior business stakeholders and executives to discover, analyze, and document complex business requirements Transformation MA: Support large-scale business transformation, systems integration, and MA programs, ensuring alignment between business vision and technical execution Consultative Approach: Act as a trusted advisor, translating high-level business goals into actionable functional and technical specifications Salesforce Ecosystem Mastery: Solution Alignment: Leverage deep knowledge of Salesforce Sales Cloud, Agentforce Sales capabilities, and the broader enterprise Salesforce ecosystem to design best-practice solutions Data Migration Management: Perform complex data analysis, field-level mapping, dependency mapping, and org migration activities across highly integrated, legacy, and target systems System Architecture Advocacy: Ensure that proposed business processes respect Salesforce guardrails, limits, and scalability standards Agile Delivery ALM: User Story Lifecycle: Author high-quality, technical user stories complete with clear acceptance criteria (BDD/Gherkin format preferred) and manage them seamlessly within Jira Agile Governance: Champion Agile Scrum methodologies and Application Lifecycle Management (ALM) best practices to ensure smooth deployment pipelines Cross-Functional Collaboration: Partner closely with Product Owners, Scrum Masters, Developers, and QA teams to ensure clarity of scope and successful sprint deliveries Requirements: Experience: 7+ years of proven experience as a Business Analyst and/or Salesforce Consultant within complex, enterprise-level environments Program Track Record: Direct experience working on large-scale business transformation, system integration, or MA initiatives Technical Tools: Hands-on, expert-level proficiency in managing technical user stories, backlogs, and requirements documentation in Jira Methodology: Strong mastery of Agile Scrum methodologies and modern ALM practices Salesforce Expertise: Deep understanding of Salesforce Sales Cloud and modern automation/AI features like Agentforce Sales capabilities Data Skills: Proven ability to execute data mapping, dependency tracking, and org-to-org migration strategies Desirable: Salesforce Certified Business Analyst Salesforce Certified Sales Cloud Consultant Agile/Scrum Certification (e. g. , CSPO, CSM, or SAFe) Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.