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About the role
Analytics & Information Management AIM is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world. Client Remediation Analytics Responsibilities: CRX team manages the analysis of the customer remediation issues for NAM Lines of Business ( Cards, Retail bank, Mortgage & Ops). The critical areas of work are: - Remediation analysis: Execution of the comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, Self-identified, or through IA. - Impact assessment: Identification of size of the customers and the dollar amount impacted due to these issues. - Issue Management & Root cause analysis: Identifying the issues and reasons for the issues by leveraging analytical methods. - Audit Support: Tracking implementation plans and providing data evidence, artifacts for audit completion. - Daily deliverable of routine and defined outputs, while at the same time developing knowledge of the broader context in which the work is being performed. Qualifications: - 0-2 years relevant experience - Ability to think strategically and the ability to engage resources outside of their direct control to achieve objectives - Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.) - Big data and machine learning experiences are (R, Python etc.) a plus - Tools and Platforms: - Business Analysis, Requirement Gathering, Data Analysis - Exposure in SAS, SQL, RDBMS - Proficient in MS Excel, PowerPoint, and VBA - Jira, Bitbucket Domain Skills: Valuable understanding of banking domain and consumer products (cards, Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.) is preferred. Education Level: - Bachelors/University degree or equivalent experience/ Engineering/ MBA from a premier institute - Overal .
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