Support Manager, FIX Connectivity, Information Technology

Key Areas of Responsibilities Primarily responsible for taking care of FIX infrastructure and changes associated with it. Responsible for certifying clients and on boarding them in Production. Responsible for FIX QA related activities as and when assigned. Responsible for coordinating with other teams (application, infrastructure etc) Ensure along with own work, review work of junior team member and quality and timely delivery Mentoring and train the junior staff and bring them up to the speed. Responsible for Incident and problem management and part of the escalation s procedure in FIX space. Interact with developers and work across teams for QA projects. Interact with business users and client for investigation of any issue with electronic order flow. Work on SQL, Unix & proprietary trading environment. Work on rollouts for new/existing Markets and new/existing products. Work on Critical Projects with demanding time frames. Work on various in-house developed systems and assist with the QA for the same. Work on Bloomberg and various automation tools with an effort to continuously automate the process. Follow standards and best practices, involving the broader technology organization where appropriate. Analysing the problems and creating definite test suite for the same. Requirements University Graduate with a Technical Engineering (B. E/B. Tech)/MCA degree. Mandatory - experience of working in Equities Brokerage Front Office role for Capital Markets. Must have exposure working on Production Support and QA environment. Must have exposure in working directly with end customers/business, vendors, other project stakeholders as needed. Mandatory - FIX Protocol experience required especially around FIX certification process. Should have good working knowledge on SQL & Unix. QA experience required with good problem solving and trouble shooting skills. FIX client onboarding experience required and fixing issues on fly. Excellent communication skill, both verbal and written, as this role requires extensive communication within and outside the firm. IT Experience 8 to 12 Years. Good command of spoken and written English Stay informed on CITIC CLSA Job Opportunities