Senior IT Support Services Analyst

You will own the end-to-end access management lifecycle, from software deployment to license provisioning and rights management. Responsibilities Drive solution design and architecture by translating business requirements into technical specifications. Develop and implement automation to improve current processes and build a foundational IAM framework. Partner with application, technology, and security teams to provide technical expertise and design guidance. Participate in security audits and contribute to continuous improvement initiatives for compliance. Create and maintain documentation for access management activities and metric reporting. Required Skills 7+ years of overall IT experience. Extensive SharePoint Online administration, including permissions, content governance, and site collections. Proficiency in Power Apps, Power Automate, and Power BI for business solutions and custom workflows. Experience managing Power Platform workflows that integrate across O365. Deep knowledge of enterprise directory architecture, Active Directory, and Azure Active Directory. Experience with the ServiceNow ITSM platform. University or College education in Computer Science or any graduate degree. Preferred Skills 1+ years of experience with Identity Management solutions such as CA IDM, SailPoint, or CyberArk. You will own the end-to-end access management lifecycle, from software deployment to license provisioning and rights management. Responsibilities Drive solution design and architecture by translating business requirements into technical specifications. Develop and implement automation to improve current processes and build a foundational IAM framework. Partner with application, technology, and security teams to provide technical expertise and design guidance. Participate in security audits and contribute to continuous improvement initiatives for compliance. Create and maintain documentation for access management activities and metric reporting. Required Skills 7+ years of overall IT experience. Extensive SharePoint Online administration, including permissions, content governance, and site collections. Proficiency in Power Apps, Power Automate, and Power BI for business solutions and custom workflows. Experience managing Power Platform workflows that integrate across O365. Deep knowledge of enterprise directory architecture, Active Directory, and Azure Active Directory. Experience with the ServiceNow ITSM platform. University or College education in Computer Science or any graduate degree. Preferred Skills 1+ years of experience with Identity Management solutions such as CA IDM, SailPoint, or CyberArk.