Service Now Product Owner - Procurement

In Clean Harbors, we are dedicated to providing premier environmental, energy, and industrial services with a workforce of 25,000 employees and over 750 service locations. We have been actively involved in addressing major emergency response events in North America, showcasing our commitment to environmental stewardship and safety. As a Product Owner at Clean Harbors, you will have the opportunity to leverage AI-powered design and product tools to refine user journeys, accelerate discovery, validate product hypotheses, and translate business needs into well-defined epics and user stories. Your role will involve leading product development discussions using data- and AI-driven insights to prioritize backlog, guide architectural trade-offs, and align cross-functional teams on value-driven outcomes. Key Responsibilities: - Collaborate with stakeholders to understand their business process requirements and assist them with enhancement requests for ServiceNow. - Author epics and stories with detailed acceptance criteria for enhancement requests on ServiceNow that address stakeholder business problems. - Work closely with delivery teams and business analysts to translate business requirements into workable product backlogs. - Partner closely with Scrum Masters on sprint planning, prioritizing stories with the highest business value aligned with enterprise standards and roadmaps. - Determine scope, estimate work effort, and duration of development activities. - Conduct formal review and acceptance of user stories implemented by the agile team within a sprint. - Drive the execution of user acceptance testing activities with support from business and technology team members. - Maintain a deep understanding of the ServiceNow platform's current and future capabilities. - Participate in team planning and activities for improving skills, knowledge, and quality of work. - Mentor and coach team members, leveraging your experience and expertise. - Demonstrate strong organizational skills to meet tight deadlines, coordinate, prioritize, and communicate project statuses effectively. Qualifications Required: - Bachelor's degree with a master's degree recommended. - Minimum 5 years of experience as a Product Owner. - Working knowledge of the ServiceNow platform. - Working knowledge of at least five of the following: change management, incident management, request management, release management, problem management, knowledge management, IT operations management, security operations management, business continuity management, vendor risk management, service level management, and financial management. - Demonstrated experience in building software products using agile methodologies. - Basic understanding of ITIL and Information Security best practices. - Self-motivated with the ability to work independently or with team members with little supervision. - Experience in mentoring and coaching others. - Demonstrated documentation experience in creating rich content that explains business requirements using various documentation tools. Join Clean Harbors as a Product Owner and be part of a globally integrated team that provides cutting-edge IT solutions and production support, contributing to the company's aggressive growth plans and significant career advancement opportunities. In Clean Harbors, we are dedicated to providing premier environmental, energy, and industrial services with a workforce of 25,000 employees and over 750 service locations. We have been actively involved in addressing major emergency response events in North America, showcasing our commitment to environmental stewardship and safety. As a Product Owner at Clean Harbors, you will have the opportunity to leverage AI-powered design and product tools to refine user journeys, accelerate discovery, validate product hypotheses, and translate business needs into well-defined epics and user stories. Your role will involve leading product development discussions using data- and AI-driven insights to prioritize backlog, guide architectural trade-offs, and align cross-functional teams on value-driven outcomes. Key Responsibilities: - Collaborate with stakeholders to understand their business process requirements and assist them with enhancement requests for ServiceNow. - Author epics and stories with detailed acceptance criteria for enhancement requests on ServiceNow that address stakeholder business problems. - Work closely with delivery teams and business analysts to translate business requirements into workable product backlogs. - Partner closely with Scrum Masters on sprint planning, prioritizing stories with the highest business value aligned with enterprise standards and roadmaps. - Determine scope, estimate work effort, and duration of development activities. - Conduct formal review and acceptance of user stories implemented by the agile team within a sprint. - Drive the execution of user acceptance testing activities with support from business and technology