Padmi

IQE - IVR Testing Professional

BangalorePosted 11 months ago
Software QualityMid-level
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5+ years of experience in testing with proven capability in test automation. Experience in Financial Services - Banking domain. Demonstrate experience in developing framework and test automation solutions for API and web based user interfaces. Strong hands-on experience in IVR testing using Cyara automation tool. Strong hands-on experience working on cloud-based Contact Center Amazon Connect. Knowledge on chatbot testing. Experience in using JIRA tool. Experience in all aspects of testing including Functional System Testing, Integration (SIT), End to End, Regression and UAT Testing using a variety of manual and automated techniques. Experience in preparing Test Strategy, Test Plan and Test Summary Report. Experience working in an Agile environment. Strong knowledge and understanding of business needs, and how these are delivered via the technology domain. Ability to inform business prioritisation decisions, while establishing and maintaining a high level of customer trust and confidence. Working experience in CI/CD and release planning activities.

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