International Technical Support (Voice Process) Executive in Bangalore at

Key Responsibilities: 1. Provide technical support to international customers via voice calls 2. Diagnose and resolve hardware and desktop-related issues 3. Assist with basic networking concerns and connectivity troubleshooting 4. Configure and troubleshoot IP address settings 5. Handle BIOS-related queries and system-level troubleshooting 6. Support Windows operating system issues and general system errors 7. Troubleshoot basic printer issues and peripheral devices 8. Deliver clear and effective communication while resolving customer concerns 9. Apply strong troubleshooting skills to identify and fix technical problems efficiently 10. Adhere to process guidelines and maintain service quality standards (technical round applicable) Key Responsibilities: 1. Provide technical support to international customers via voice calls 2. Diagnose and resolve hardware and desktop-related issues 3. Assist with basic networking concerns and connectivity troubleshooting 4. Configure and troubleshoot IP address settings 5. Handle BIOS-related queries and system-level troubleshooting 6. Support Windows operating system issues and general system errors 7. Troubleshoot basic printer issues and peripheral devices 8. Deliver clear and effective communication while resolving customer concerns 9. Apply strong troubleshooting skills to identify and fix technical problems efficiently 10. Adhere to process guidelines and maintain service quality standards (technical round applicable)