IT Asset Administrator AND Service Desk Analyst (Bengaluru)

IT Asset Administrator AND Service Desk Analyst Location: Bangalore Work Mode: In Office Skills: IT Asset Administrator & Service Desk Analyst Experience in Years: 3 Type: Full Time Position: IT Asset Administrator & Service Desk Analyst ABOUT THE ROLE We are seeking a detail-oriented and proactive IT Asset Administrator & Service Desk Analyst to join our Corporate IT team. This is a dual-function role responsible for end-to-end management of corporate hardware assets across APAC and India locations, combined with frontline IT support to ensure a seamless experience for our employees. The ideal candidate brings strong organizational discipline, a customer-first mindset, and a solid technical foundation across macOS, Windows, and mobile ecosystems. PART 1 IT ASSET ADMINISTRATION Core Responsibilities Perform regular inventory audits and physical verification of all corporate hardware assets across India and APAC locations (Bangalore SEZ1, SEZ2, Non-SEZ, Pune, Mumbai and other APAC sites). Maintain accurate, up-to-date asset records in the JIRA Assets / asset management system, including procurement details, assignment history, location, warranty status, and lifecycle stage. Manage healthy inventory levels by monitoring stock thresholds and proactively coordinating replenishment to prevent shortages. Oversee end-to-end asset lifecycle: from receiving recent hardware into inventory through allocation, reassignment, collection, repair, and formal retirement/disposal. IT Asset Administrator & Service Desk Analyst Confidential Internal Use Only Page Assist with shipment logistics coordinating inbound and outbound hardware shipments for new hires, remote employees, and office relocations across APAC. Manage asset allocation and collection processes for onboarding and offboarding employees, ensuring timely issuance and retrieval of devices. Coordinate with OEM vendors (Apple, Dell, HP, Lenovo, etc.) for warranty and non-warranty repairs logging .