App Support Engr,AWS,Azure (Hyderabad)

Role & responsibilities - Partner with the Enterprise Architecture team to translate application requirements into specific Azure and AWS infrastructure/resource requests aligned to architectural and operational standards. - Administer and support cloud environments through CSP administrative portals (Azure/AWS), including configuration changes, log analysis, and issue resolution for application and platform incidents. - Execute and support application deployments through Azure DevOps CI/CD pipelines across Azure, AWS, GCP, AKS, and EKS environments, ensuring adherence to release management processes and best practices across Dev, Stage, and Production. - Apply strong administration expertise across Microsoft Windows platforms, including IIS, .NET, SQL Server, SSRS, SharePoint, IBM DataStage, ERP applications, Cognos, CRM, PeopleSoft, Tableau, and Salesforce. - Demonstrate solid verbal and written communication skills, with the ability to clearly communicate technical issues, risks, and resolutions to both technical and non-technical stakeholders. - Deliver technical workstreams in alignment with project objectives, ensuring deliverables are completed within target timelines, documented appropriately, and transitioned effectively into operations. - Serve as a key point of contact for DSO Project Delivery & Operations teams, interpreting project requirements and driving timely, high-quality support and execution. - Manage SSL certificate deployments for applications using established certificate automation processes, ensuring compliance and continuity of service. - Perform AD service account password rotations and related configuration updates in accordance with security and operational standards. - Execute software and security updates on on-premises servers, including .NET Framework and supporting libraries, to maintain platform stability and compliance. - Collaborate with application development teams during troubleshooting sessions to diagnose and resolve issues .