Cloud_MSP_Kritika_Infogain

Strong understanding of Azure cloud computing/Public Cloud MSP - Good hold on Cloud VM/AVD/WVD and Server technologies, including management of services across a hybrid-cloud environment - Capable to support Azure infrastructure support including application infrastructure support & authentication support, cloud network connectivity, expressroute/DX connections. - Strong experience working on Azure VM scaling, network routing & VNET configuration - Gook knowledge on Azure Identity governance, Intersite connectivity and traffic monitoring - Familiarity with Azure blob storage and storage security - Provide assistance on cloud infrastructure security services - Raise Incidents change as per the requirement & work closely with internal/external teams for resolution - Strong documentation skills and detailed artifacts producing skills - Maintain all the application support team, vendors contact catalogue - Maintain Key stakeholder distribution lists - Keeps a track of application issues, downtimes in both planned and unplanned maintenances - Schedule periodic process review calls with service desk, application & technical teams and internal stakeholders - Follows up on all mitigation and avoidance recommendations - Provides improvement (monitoring/response/process/software) suggestions to HAEA for approval - Familiarity with the interworking of Web applications and relational databases - Excellent troubleshooting skills on Windows desktops, servers hosted on virtual and cloud infrastructures - Ability to work efficiently across internal/external stakeholders and their alliance organizations. - Strong understanding of Azure cloud computing and sound knowledge of AWS preferred - Understanding of Identity Governance policies, Configuring MFA, Conditional Access policies etc., - Understanding of Azure licensing and license reporting - Good understanding of EndPoint devices, device management and governance - Ability to produce HLD and LLD for infrastructure performing an assessment