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About the role
As a Desktop Support Engineer at Coforge, you will be responsible for supporting, monitoring, integrating, and troubleshooting network and data center infrastructure. Your role will involve: - Strong understanding of EMS (Element Management System) and NMS (Network Management System) - Hands-on experience with SNMP protocol and understanding how it reports data to EMS - Knowledge of MIB (Management Information Base) and OID (Object Identifiers) - Understanding of API-based data integration for EMS tools - Experience in Linux server integration with EMS and monitoring OS-level metrics - Knowledge of IPMI, iDRAC, iLO and how server hardware data is integrated into EMS - Perform network device integration (routers, switches, firewalls) with EMS/NMS tools - Basic to intermediate troubleshooting of EMS tools and integrated devices - Generate reports (regular and adhoc) from EMS/NMS tools - Understanding of Data Center operations, SOPs, processes, and equipment Qualifications required for this role include proficiency in: - EMS / NMS tools (Nagios, Zabbix, SolarWinds, SCOM, etc.) - SNMP, MIB, OID, API integrations - Linux fundamentals - Basic networking knowledge - Data Center environment exposure Join Coforge as a Desktop Support Engineer and contribute to the efficient management of network and data center infrastructure. As a Desktop Support Engineer at Coforge, you will be responsible for supporting, monitoring, integrating, and troubleshooting network and data center infrastructure. Your role will involve: - Strong understanding of EMS (Element Management System) and NMS (Network Management System) - Hands-on experience with SNMP protocol and understanding how it reports data to EMS - Knowledge of MIB (Management Information Base) and OID (Object Identifiers) - Understanding of API-based data integration for EMS tools - Experience in Linux server integration with EMS and monitoring OS-level metrics - Knowledge of IPMI, iDRAC, iLO and how server hardware data is integrated into EMS - Perform network device integration (routers, switches, firewalls) with EMS/NMS tools - Basic to intermediate troubleshooting of EMS tools and integrated devices - Generate reports (regular and adhoc) from EMS/NMS tools - Understanding of Data Center operations, SOPs, processes, and equipment Qualifications required for this role include proficiency in: - EMS / NMS tools (Nagios, Zabbix, SolarWinds, SCOM, etc.) - SNMP, MIB, OID, API integrations - Linux fundamentals - Basic networking knowledge - Data Center environment exposure Join Coforge as a Desktop Support Engineer and contribute to the efficient management of network and data center infrastructure.
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