Cloud Specialist

Job Summary ) Administered and optimized VMware technologies including vSphere vCenter ESXi vSAN NSX-T and HCX improving performance and infrastructure reliability. Utilized advanced VMware features (vMotion Storage vMotion HA FT DRS). Troubleshoot backup issues performed VM disk resizing CPU/memory upgrades and other configurations to meet client needs. Responsibilities Led successful cloud migration initiatives with VMware HCX transitioning client workloads from on-premises to Google Cloud reducing operational costs and enhancing system resilience. Configured and managed NSX-T (upgrades edge resizing troubleshooting) ensuring robust and scalable network functionality. Conducted Root Cause Analysis (RCA) on incidents driving continuous improvements in system reliability and minimizing recurrence. Support day-to-day operations including ESXi NR issues vCenter resizing syslog configuration password resets storage volume mounting and log analysis using Kibana. Delivered global L2/L3 support for GCVE using Salesforce Service Cloud resolving incidents within SLAs. Provided end-user support via email calls remote sessions and ensuring timely resolution of tickets per SLA priorities. Collaborate with cross-functional teams including Product team to resolve complex technical challenges and implement best practices. Proficiency in Linux system administration and troubleshooting. Oversaw VMware 7.x virtual infrastructure administration managing ESXi & vCenter ver 8/7/6.5/6 across production and non-production environments.