OT & Automation Technical Support

Key Responsibilities – OT & Automation Technical Support · Basis of Design (BoD) Support Provide technical expertise and guidance during the development and review of the Basis of Design for automation and OT systems. · OT-Level Support for Automation Projects Deliver technical support across automation engineering activities, including project execution, delivery, and implementation of new products and systems. · OT Infrastructure & Technology Selection Support the selection, specification, and implementation of OT hardware, software, and supporting infrastructure for facility expansion projects. · OT Network & Infrastructure Support Provide expertise in OT network infrastructure, including:

• Network architecture
• Security system (Firewall) configuration
• Bench-top and lab equipment connectivity. · MES & Data Systems Support
• Provide technical support for MES-related activities, including:
• Recipe configuration and management
• Manufacturing Batch Records (MBR)
• Data historians and integration · Cybersecurity & Risk Management (CTD Support) Collaborate with CTD teams to provide support in:
• OT cybersecurity implementation
• Risk assessments
• Security system (Firewall) port requirement analysis.
• Upgrade impact assessments (Go/No-Go decisions) · DeltaV Hardware Support Provide technical expertise for DeltaV hardware systems, including selection, configuration, troubleshooting, maintenance, and lifecycle management to ensure system reliability and performance. · HCI (Hyper Converged Infrastructure) Infrastructure Support the design, implementation, and maintenance of HCI infrastructure for OT environments, ensuring high availability, scalability, and optimized performance of critical systems. · Virtualization & Infrastructure Support Provide technical support for VMware-based virtual environments, including design, installation, configuration, administration, and maintenance of virtual machines and hosts. · DMZ Layer support Provide technical support for the DMZ (Demilitarized Zone) layer in OT network architecture, ensuring secure data exchange between IT and OT systems, adherence to cybersecurity standards, and proper configuration of security controls. · Backup & Disaster Recovery Support - Acronis Backup & Recovery Solution Provide technical support for Acronis-based backup and recovery solutions in OT and automation environments including design, installation, configuration, administration, and maintenance of backups. · Upgrade Projects Support system upgrades activities for platforms such as:
• DeltaV
• MES
• OSI PI
• PLC & HMI systems · Analytics, IIoT & Plant Performance Support Provide technical support for Industrial IoT (IIoT) solutions and Plant Pulse platforms to enable predictive and preventive maintenance strategies. Support data analytics, monitoring, and reporting systems to improve asset reliability, operational efficiency, and decision-making. · Lifecycle Management of OT Assets Ensure effective lifecycle management of OT devices, including maintenance, upgrades, obsolescence handling, and performance optimization. #LI-CTSAPAC

About Cognizant

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.