Security Tools Support Engineer

Hiring: Security Tools Support Engineer (MultiSkilled) We are looking for a highly skilled Security Tools Support Engineer with strong handson experience in infrastructure and system operations. This is not a SOC role were specifically seeking professionals who can support and manage enterprise security tools. Key Requirements Akamai DLP (Data Loss Prevention) CrowdStrike Qualys Role Overview As part of our team, you will be responsible for Day 2 operations and ongoing support of security tools infrastructure, ensuring stability, performance, and security compliance. Key Responsibilities Provide L2/L3 support for enterprise security tools and platforms Manage and support tools such as CrowdStrike, Symantec ATP/EDR/SDCS, SEP 14, Qualys, Symantec DLP (Endpoint & Network), CASB, Encase Work on Akamai CDN and Verizon systems Troubleshoot Web Proxies, DNS, and Layer 7 security issues Participate in oncall rotation (24x7 support as needed) Support DR (Disaster Recovery) & BCM (Business Continuity Management) activitiesCollaborate with engineering teams for smooth operationalization of new tools Ensure adherence to ITIL / ITSM practices and security standards (SOX, PCI) Required Skills & Experience 2+ years of experience in Security Tools Support / Infra Operations Strong handson expertise in Threat Protection, DLP, and Vulnerability Management tools Good understanding of certificates & security principles Experience with automation tools is a plus Ability to multitask and work under pressure Selfdriven with strong problemsolving abilities Nice to Have Certifications like CISSP / CISM Exposure to CDN (Akamai) and advanced security ecosystems Important Note This is NOT a SOC Analyst role. We are specifically looking for candidates with handson experience in Security Tools Infrastructure & Operations Support. Hiring: Security Tools Support Engineer (MultiSkilled) We are looking for a highly skilled Security Tools Support Engineer with strong handson experience in infrastructure and system operations. This is not a SOC role were specifically seeking professionals who can support and manage enterprise security tools. Key Requirements Akamai DLP (Data Loss Prevention) CrowdStrike Qualys Role Overview As part of our team, you will be responsible for Day 2 operations and ongoing support of security tools infrastructure, ensuring stability, performance, and security compliance. Key Responsibilities Provide L2/L3 support for enterprise security tools and platforms Manage and support tools such as CrowdStrike, Symantec ATP/EDR/SDCS, SEP 14, Qualys, Symantec DLP (Endpoint & Network), CASB, Encase Work on Akamai CDN and Verizon systems Troubleshoot Web Proxies, DNS, and Layer 7 security issues Participate in oncall rotation (24x7 support as needed) Support DR (Disaster Recovery) & BCM (Business Continuity Management) activitiesCollaborate with engineering teams for smooth operationalization of new tools Ensure adherence to ITIL / ITSM practices and security standards (SOX, PCI) Required Skills & Experience 2+ years of experience in Security Tools Support / Infra Operations Strong handson expertise in Threat Protection, DLP, and Vulnerability Management tools Good understanding of certificates & security principles Experience with automation tools is a plus Ability to multitask and work under pressure Selfdriven with strong problemsolving abilities Nice to Have Certifications like CISSP / CISM Exposure to CDN (Akamai) and advanced security ecosystems Important Note This is NOT a SOC Analyst role. We are specifically looking for candidates with handson experience in Security Tools Infrastructure & Operations Support.