Customer Success Engineer

As a Customer Success Engineer at Cohesity, you will play a crucial role in assisting our customers with maximizing the performance, reliability, and value of their Cohesity deployments. Here's how you will spend your time: - Serve as a technical advisor, offering best practices on cyber resiliency, cloud computing and storage, disaster recovery planning and testing, and product lifecycle management - Act as a product expert, providing guidance on Cohesitys cloud data security and management platform, troubleshooting, and configuring cloud-integrated features - Ensure effective delivery of Customer Success Services technical services portfolio - Provide proactive guidance on new releases, product compatibility, technical updates, and configuration best practices - Participate in customer calls, offering insights on product features, enhancements, and best practices - Collaborate with internal teams to address customer concerns and deliver exceptional experiences - Work outside of normal business hours as required Some of the qualifications we are looking for include: - Minimum of 5 years of related experience with a bachelors degree, 3 years with a masters degree, or equivalent work experience - Hands-on expertise with Cohesity products, cyber resiliency, data protection, cloud architecture, and modern data center technologies - Strong problem-solving capabilities and ability to develop impactful technical presentations - Willingness to travel internationally on short notice - Commitment to ongoing professional development and staying informed on industry trends Cohesity is an Equal Employment Opportunity Employer, committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds. If you require assistance during the application process, please contact us for support. As a Customer Success Engineer at Cohesity, you will play a crucial role in assisting our customers with maximizing the performance, reliability, and value of their Cohesity deployments. Here's how you will spend your time: - Serve as a technical advisor, offering best practices on cyber resiliency, cloud computing and storage, disaster recovery planning and testing, and product lifecycle management - Act as a product expert, providing guidance on Cohesitys cloud data security and management platform, troubleshooting, and configuring cloud-integrated features - Ensure effective delivery of Customer Success Services technical services portfolio - Provide proactive guidance on new releases, product compatibility, technical updates, and configuration best practices - Participate in customer calls, offering insights on product features, enhancements, and best practices - Collaborate with internal teams to address customer concerns and deliver exceptional experiences - Work outside of normal business hours as required Some of the qualifications we are looking for include: - Minimum of 5 years of related experience with a bachelors degree, 3 years with a masters degree, or equivalent work experience - Hands-on expertise with Cohesity products, cyber resiliency, data protection, cloud architecture, and modern data center technologies - Strong problem-solving capabilities and ability to develop impactful technical presentations - Willingness to travel internationally on short notice - Commitment to ongoing professional development and staying informed on industry trends Cohesity is an Equal Employment Opportunity Employer, committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds. If you require assistance during the application process, please contact us for support.