Business Specialist / Sr. Business Specialist, SAP SD

Business Specialist / Sr. Business Specialist, SAP SD Brief introduction - Role Summary/Purpose : This role needs an experienced SAP O2I (Order-to-Invoice) Business Analyst to drive the design, implementation, and continuous improvement of our order management and logistics processes. In this role, an Analyst will act as a crucial bridge between business stakeholders and IT, leveraging deep expertise in SAP O2I. The Analyst will play a pivotal role in optimizing supply chain execution, ensuring seamless order fulfillment, and accurately managing shipment costs to support global operational and financial goals. Analysts should have knowledge of new technologies like API, Ecommerce integration, DTC, SAAS applications integration. GATP / AMC/ AATP knowledge is mandatory Responsibilities : Lead the end-to-end design, configuration, and enhancement of SAP O2I processes to meet evolving business and customer requirements. Analyze and resolve complex system or process issues within order management, delivery processing, and logistics execution to minimize business disruption. Identifying opportunities for automation and efficiency gains. Define and manage master data governance , Integration touchpoints (MM,FI/CO), and interfaces/EDI/IDoc flows with ecommerce platforms and customers, ensuring data quality, controls, and compliance. Lead testing (unit, integration, UAT), cutover, hypercare, and knowledge transfer; establish SOPs, training, and change management to sustain standardized global processes and continuous improvement. RequiredQualifications : 5+ years of experience implementing and supporting SAP O2I/SD including hands-on configuration of Order acquisition, Order management, logistics, and billing. Strong business acumen with the ability to translate commercial, supply, and financial objectives into system design High learning agility with excellent communication, stakeholder management, and requirements elicitation skills; proficient in writing functional specs and collaborating with technical teams (e.g., ABAP/Integration) for extensions and interfaces. Preferred Qualifications : Experience with SAP S/4HANA SD, aATP, Transportation Management (TM), and shipment costing,Ecommerce integration Hands-on familiarity with modern SAP technologies, including Fiori apps, CDS views, BTP extensions, and workflows. Project leadership experience in global, cross-functional environments using Agile/Hybrid delivery methodologies. Prior industry experience in CPG (Consumer Packaged Goods) or manufacturing is a strong plus. Experience Level Senior Level Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.