Engineering Manager 1

Interview, hire and train new employees. Collaborate with project partners to identify product and technical requirements. Support applications under development and customize current applications. Provide technical leadership throughout the design process and mentorship with regards to practices, procedures, and techniques. Serve as a guide and mentor for J unior through Senior level Software Development Engineers. Display in-depth knowledge of and ability to apply, process design, and redesign skills. Present and defend architectural, design, and technical choices to internal audiences. Regular, consistent , and punctual attendance. Other duties and responsibilities as assigned. Re quirements: Ability to work effectively across a matrixed environment and influence without formal authority Experience with programming languages, e.g. Java, GoLang , or C/C++ Convey complex technical issues/problems to programmers in a clear/concise manner. Ability to convey complex concepts to business stakeholders in terms relevant to the business Hands-on experience with Open-Source Software K nowledge of VoIP technologies including SIP protocol is a plus Working knowledge of SQL and NoSQL databases Experience with information security and access control protocols Experience with managed service and onshore/offshore team teamwork Excellent written and verbal communications skills Servant leadership Organized, structured, methodical Analytical with strong problem-solving ability Strong prioritization and time leadership skills Adaptable and available Experience with System Design Experience working in cloud infrastructures like AWS, Open Stack, and VMware. Experience with CI/CD tools like Concourse, Ansible, Terraform, and Jenkins Experience managing and cultivating a DevSecOps culture Demonstrated experience on data security and built-in privacy Knowledge on Software Development Lifecycle What you can expect: Agile software development Using Github for revisions A team of engineers that are curious about technology and a desire to use it to tackle problems in all sorts of domains Our Team We have a bias for action and outcomes We are agile and seek continuous improvement We take our work seriously, but dont take ourselves too seriously We are passionate about winning together We treat customers as partners rather than as tickets to be closed We value delivering usable solutions now and iterative refinement over holding out for a perfect solution later Core Responsibilities Oversees the planning and designing of software and web applications, including new programs, enhancements and modifications. Provides guidance to Software Engineering team and other departments in identifying product and technical requirements. Serves as primary point of contact and liaison between Software Engineering and other teams. Directs implementation initiatives for new software products and applications. Organizes software update process for existing applications and coordinates the roll-out of software releases. Manages all the deliverables to ensure adherence to deadlines, specifications and budgets. Implements performance metrics and prepares periodic reports. Monitors and tracks project progress and reports findings to leadership team. Ensures all engineers keep current with technological developments within the industry. Monitors and evaluates competitive applications and products. Develops proposals, hardware/software changes and other capital expenditure projects. Manages professional and non-exempt employees, conducting work performance reviews and Ensures work performance is adhering to Company standards. Mentors, trains and develops staff. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.. Role: Engineering Manager Industry Type: Telecom / ISP Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate