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About the role
Department : Technology Solutions & Engineering Group Reporting to : Manager (or Lead Engineer), TSE Pre-Sales Role Description: Prepare comprehensive technical proposals in response to assigned RFQs as per scope defined by manager Represent the company in customer interactions as a subject-matter expert and provide valuable technical insights/recommendations on telecommunication and security systems This role is a customer facing role which involves understanding the customers functional requirements, analysing their existing infrastructure, understanding the issues faced by them and proposing the right solution based on a range of existing and new products Responsibility : Undertaking responsibility to provide innovative, technically compliant and cost-effective technical proposals for assigned RFQ scope Understanding upcoming project needs of customers and explain possible designs and solutions Reviewing tender specifications and seek proper technical clarifications for building accurate solutions and architectures Preparing technical submission with descriptive write-ups, bills of quantities, drawings and design calculations Answering technical queries raised by customers on submitted proposals Being aware and up to date with new technologies and products in the business segments of the company Interacting with vendors to build sound and competitive solutions from available product options in the market Planning and regularly reporting progress of the assigned work with the aim of timely submission of proposals Continuously enhance knowledge on relevant technology guidelines and standards through self-learning and structured trainings Training of new engineers Providing liaison between TSE and BDS to ensure all technical deliverables are met Interacting with cross functional development teams to provide end to end technical support to meet business goals Maintaining and enhancing QMS processes and policies Ensuring adherence to and implementation of HSE policies. Requirements: Education: B.E. / M.E. (Electronics & Telecommunication) or hold any other equivalent qualification from a reputed University/ Institute Experience : 3-8 years of relevant experience Technical Skills The candidate shall have a sound foundation in engineering and scientific concepts and well versed with numerical calculations using spreadsheets. The candidate shall be competent in designing and architecting multi-system solutions for power, energy, smart city and mission-critical sectors in the various systems including but not limited to: Mandatory :- Optical fiber based transmission systems such as Ethernet and IP network architecture, products (switches, routers, firewalls, etc.), protocols and security Telephony Security and surveillance equipment such as CCTV, Access Control Systems, PAGA Racking and Structured Cable Systems Added advantage UPS and Battery Systems Video-conferencing solutions Perimeter Intrusion Detection Systems, PSIM solutions DWDM, Packet Optical Transport, SDH and OTN Radio Systems such as Tetra Networks, PtP and PtMP, UHF, VHF and Microwave Siren Systems Knowledge of simulation software such as SoundPlan, Evac, ATDI, IBWave, Ekahau Pro, etc. is desirable. Soft Skills Effective in setting and meeting stretch goals on self for high performance Anticipating, meeting and/or exceeding customer needs and expectations Ability to express complex technical concepts in written English in a clear and succinct manner, supported by diagrams and schematics Positive, assertive and energetic attitude to work Produce high-quality, error-free work and consistently deliver good results Effective in time-management and capable of setting and managing work priorities Behaves in a manner consistent with organizational values and mission Good interpersonal skills for effective communication within organization and with customer Works with all people involved as a team to achieve common goals Creative thinking ability to question conventional approaches and respond to challenges with innovative solutions