Patient Portal Application Analyst (Remote)

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Patient Portal Application Analyst (Remote)

United States

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Job Description

Job Summary

Community Health Systems is hiring a Cerner Application Analyst- Patient Portal/HIE to join our EHR Team. This role will help implement, manage, and modernize the Cerner Patient Portal/HIE Application. As an Analyst, you will consult on comprehensive service line workflows, including current state and future state, and work with clients to map out stop-start-continue processes to determine how the system will be designed and tested while adhering to the CHS Standard. You will identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation. You will also consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests. As a key member of the team, you will maintain relationships and navigate through conflict and complex relationship situations to achieve business objectives, coach and mentor associates and supporting internal team initiatives.

Essential Functions

• Cerner Application Analyst is responsible for evaluating, building, testing and resolving Issues with and maintaining the Cerner Patient Portal/HIE Application(s).
• Resolves complex problems that may involve various groups across functional lines and exercises independent judgment in developing processes, techniques, and success factors.
• Identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation.
• Consult with internal project, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests.
• Stay up to date on industry and Cerner best practices for continuous modernization of the EHR.

Qualifications

• Bachelor's Degree in Information Systems, Computer Science, Business Administration, or related field required or 3 years direct application experience
• 2-4 years of experience in business analysis, systems implementation, or application support required
• Experience with Agile methodologies or software development lifecycle processes preferred

Knowledge, Skills and Abilities

• Strong understanding of application systems and business process design.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal abilities to collaborate with cross-functional teams.
• Ability to manage multiple priorities and deliver high-quality work on time.
• Proficiency in documentation and use of product management tools.

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Job Info

• Job Identification158050
• Job CategoryInformation Technology
• Posting Date07/13/2026, 10:04 AM
• Job ScheduleFull time
• Job ShiftDay
• Locations4000 Meridian Blvd, Franklin, TN, 37067, US

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