Source description
About the role
¿ Root cause analysis to identify and resolve problems within complex, distributed, integrated, enterprise environments. ¿ Identifying major trends in end user and system behavior. ¿ Compilation of reports based on analysis, keeping in mind the end user's requirements. ¿ Analyzing which data is important to the task at hand and which is irrelevant. ¿ Translating numbers and facts to inform strategic business decisions. ¿ Strong Defect Management skills and defects tracking up to closure. ¿ Pattern and trend identification, Data visualization and reporting techniques.
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