Tech Lead

NOTE : To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA¿s/KPI¿s/OLA¿s. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents. Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates. Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.To perform activities associated with one or more software engineering lifecycle phases. Principal Accountabilities: â¿¢ Understand customer requirements and suggest solutions or alternatives. Fill timesheets and complete invoicing process on or before the deadline. â¿¢ Engage with customer teams on an ongoing basis on all aspects of project delivery. Seek informal feedback and escalate any issues to seniors in the team. â¿¢ Develop software code as per specifications by understanding customer requirements. Track open tickets/ incidents in queue and allocate tickets to resources. â¿¢ Constantly review if there is a better way of doing things which may help with economising time or money or deliver better to the customer. â¿¢ Perform code reviews as per standards and provide timely status update. Monitor and track defects and manage any change requests. â¿¢ Participate in quality reviews and implement quality norms. Build reusable components and participate in review processes. â¿¢ Develop and review project consolidated status reports. Perform all activities related to maintaining successful knowledge management including re usage accuracy and efficiency. â¿¢ Promote team work motivate mentor and develop subordinates. â¿¢ Provide application production support as per process/RACI (Responsible Accountable Consulted and Informed) Matrix.