CRM Technical Consultant

Company Description Compusoft Advisors India Pvt. Ltd., incorporated in 1997, is a software solutions provider focused on being a valuable partner in its clients success. The company delivers world-class yet cost-effective Enterprise Business Applications (ERP and CRM), Cloud Solutions, and Mobility Solutions. Its services span implementation and maintenance, software licensing, and system integration, supporting organizations through the full technology lifecycle. Compusoft has a presence across India and Singapore and serves customers in diverse sectors including manufacturing, supply chain, retail, financial institutions, real estate, education, IT and professional services, aerospace, aviation, and oil and energy. The organization emphasizes continuous improvement in products, services, processes, and people to meet evolving client needs. Role Description The CRM Technical Consultant is a full-time, on-site role based in Thane, responsible for implementing, configuring, and maintaining CRM solutions for enterprise clients. In this position, the consultant collaborates with business stakeholders to understand requirements, map them to CRM capabilities, and design efficient business processes within the CRM platform. Daily activities include Salesforce.com administration and configuration, data management, user support, and troubleshooting technical issues. The role also involves preparing documentation, training end users, coordinating with cross-functional teams, and providing ongoing consulting to optimize CRM usage and support sales and service operations. The consultant is expected to stay current with CRM best practices and product updates to recommend improvements and enhancements. Job Description: Should possess domain expertise. Should have knowledge on CRM, Sales and Services Processes. Microsoft Dynamics CRM certification will be an added advantage. Hands-on technical implementation and deployment of Microsoft Dynamics CRM Configure the application to meet a clients requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDKIdentify creative workarounds to meet requirements without the development of custom codeExpertise in plug-in development.Expertise in Scripting.Experience in development of REST, SOAP, Web servicesUnderstand the functional capabilities and limitations for out of the box functionality as well as custom codeCreate technical specificationsDesign and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applicationsTrain client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)Develop data conversion and testing strategiesProvide technical support to existing CRM clientEffective communication skills are necessary. Qualification: B.E. in Computers, B Tech, B.Sc, M.sc, MCA, Experience Required: 2-5years Office Location: Thane (Manpada) .