Network Specialist

Network Engineering and Support

Support the installation, implementation, troubleshooting, and maintenance of WANs and LANs

Assist in designing and managing WAN infrastructure and related processes

Perform day-to-day operations and provide second-level problem identification, diagnosis, and resolution for network issues

Support the dispatch and coordination of circuit and hardware vendors for problem resolution

Escalate and communicate network status updates to management and internal customers

Hardware Engineering and Repairs

Perform Dell hardware repairs and support related systems and devices

Troubleshoot, maintain, and repair network hardware to ensure smooth operations

Infrastructure and Cabling

Provide support for cabling and infrastructure setup, maintenance, and optimization

Ensure adherence to infrastructure standards and best practices

Network Performance Monitoring

Monitor and optimize network performance using tools such as SolarWinds

Ensure efficient and secure operation of network systems and related devices

Documentation and Technical Support

Maintain detailed documentation of network configurations, hardware setups, and processes

Provide technical consultation to internal teams and assist with training when needed