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Key Responsibilities Lead L2/L3 AMS supportfor SAP QM moduleOwn incident, problem, and change management ensuring SLA/KPI adherencePerform root cause analysisand drive permanent fixesManage and mentor QM support team membersCoordinate with cross-functional teams (MM, PP, PM, WM)Handle enhancements, minor changes, UAT, and transportsEnsure audit readinessand compliance with GxP / GMP requirementsPrepare and present AMS governance reportsto stakeholdersSAP QM Functional Expertise Inspection Lots (01, 04, 05)Results Recording & Usage DecisionQuality Notifications (QM01/QM02)Defect management & catalogsBatch Management & integrations (MM/PP)QMPM integration (Calibration good to have)SAP QM on S/4HANA(preferred) Key Responsibilities Lead L2/L3 AMS supportfor SAP QM moduleOwn incident, problem, and change management ensuring SLA/KPI adherencePerform root cause analysisand drive permanent fixesManage and mentor QM support team membersCoordinate with cross-functional teams (MM, PP, PM, WM)Handle enhancements, minor changes, UAT, and transportsEnsure audit readinessand compliance with GxP / GMP requirementsPrepare and present AMS governance reportsto stakeholdersSAP QM Functional Expertise Inspection Lots (01, 04, 05)Results Recording & Usage DecisionQuality Notifications (QM01/QM02)Defect management & catalogsBatch Management & integrations (MM/PP)QMPM integration (Calibration good to have)SAP QM on S/4HANA(preferred)
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