ServiceNow developer - HAM and SAM (Chennai)

Immediate joiner Apply at : call :9202551388 - Design, develop, configure, and implement ServiceNow HAM Pro and SAM Pro solutions. - Customize ServiceNow applications/modules using scripting, workflows, Flow Designer, UI Policies, Business Rules, Client Scripts, and ACLs. - Implement end-to-end asset lifecycle management processes for hardware and software assets. - Configure software normalization, reconciliation, and license management processes in SAM Pro. - Manage hardware inventory, procurement, stockrooms, contracts, and lifecycle tracking in HAM Pro. - Develop integrations between ServiceNow and third-party tools such as SCCM, Intune, Jamf, Flexera, Snow, or discovery tools. - Work with CMDB, Discovery, Service Mapping, and Asset Management data models. - Create and maintain reports, dashboards, KPIs, and compliance metrics. - Collaborate with stakeholders, business analysts, and IT teams to gather requirements and deliver solutions. - Perform platform upgrades, testing, troubleshooting, and performance tuning. - Ensure adherence to ServiceNow best practices and governance standards. - Support audits, software compliance, and asset optimization initiatives. Required Skills - 5+ years of ServiceNow development experience. - Strong hands-on experience with: - Hardware Asset Management (HAM Pro) - Software Asset Management (SAM Pro) - CMDB & Discovery - Flow Designer & IntegrationHub - Service Catalog & Workflows - JavaScript, Glide APIs, REST/SOAP APIs - Experience with software normalization and reconciliation processes. - Knowledge of software licensing models and compliance management. - Experience integrating ServiceNow with SCCM, Intune, Active Directory, or procurement systems. - Good understanding of ITIL processes. - Robust analytical and troubleshooting skills. - Excellent communication and stakeholder management skills. .