Associate Engineer

Copeland India Private Limited is hiring for the role of Associate Engineer! Responsibilities of the Candidate: Provide support (e.g., break/fix, how to expertise, enhancements, monitoring, testing, troubleshooting) for the SCO application. Works collaboratively with Enterprise Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions. Assist with program rollout activities, including business unit and trading partner on-boarding, project coordination, status reporting and communication to program management. Proactively monitors processes to identify trends; analyses/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels. Ensures SCO system documentation is complete and maintained. Works effectively in a global highly matrixed team environment. Requirements: 0 to 4 years of IT experience, including implementation of Oracle Transportation Management. Proficient in OTM, both functionally and technically (Setup configuration, Order Management, Shipment management, Financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events, and working with CSV & XML files). Hands-on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues. Knowledge of Logistics management principles and processes. Broad knowledge and experience with various ERP systems. Working knowledge of Oracle eBusiness Suite (Procurement, Shipping, XML Gateway) is highly preferred. Working knowledge of BI Publisher, FTI/OAC, OBIEE, and ETL. Good knowledge of EDI and any other Middleware systems. Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization. Ability to multi-task and work within diverse multi-disciplinary global project teams. Detail-oriented with strong problem-solving skills. Comfortable with performing detailed data analysis to identify opportunities and gain higher-level insight. Knowledge of GTM (Global Trade Management) will be a plus.