Technical Support Engineer | Technology

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. ' Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Learn more on blog and hear from our employees about their experiences working at Coupa. The Impact of a Technical Support Engineer at Coupa: As a Technical Support Engineer, you will be pivotal in supporting enterprise customers utilizing our cloud-based platform, contributing to a dynamic global team dedicated to exceeding customer expectations and fostering their success. Answer 'how to' technical and application configuration questions to our enterprise customers. Work with other business units, including the Integration team, Operations, and Customer Success, as required to ensure our customers' success. Strong technical knowledge, including Linux, Unix, and familiarity with other Operating Systems. Interest in learning scripting languages (e.g., Bash, Shell, Python) and understanding of web technologies (XML, XSLT, DOM, HTML). Experience working directly with external customers in a support environment, preferably in an enterprise software setting. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. By submitting your application, you acknowledge that you have read and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us. Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. ' Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Learn more on blog and hear from our employees about their experiences working at Coupa. The Impact of a Technical Support Engineer at Coupa: As a Technical Support Engineer, you will be pivotal in supporting enterprise customers utilizing our cloud-based platform, contributing to a dynamic global team dedicated to exceeding customer expectations and fostering their success. Answer 'how to' technical and application configuration questions to our enterprise customers. Work with other business units, including the Integration team, Operations, and Customer Success, as required to ensure our customers' success. Strong technical knowledge, including Linux, Unix, and familiarity with other Operating Systems. Interest in learning scripting languages (e.g., Bash, Shell, Python) and understanding of web technologies (XML, XSLT, DOM, HTML). Experience working directly with external customers in a support environment, preferably in an enterprise software setting. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. By submitting your application, you acknowledge that you have read and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us.