Engineer

About this Opportunity : This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. What you will do: Provide 2nd Level support for the Packet Core Operations Data Network and serve as the Operations Engineer in Packet Core that includes GSM, GPRS, WCDMA, LTE technologies. Nodes include vEPC (Evolved Packet Core) i. e. MME/EPG on Virtual Platform Multi-Vendor Platform i.e. Cisco/Huawei/Ericsson/Nokia/ZTE not mandatory but preferred. Provide input and suggestions to improving all operational aspects, related to the Packet Core Services and Network infrastructure which could add value into increasing the quality of the Packet Core Services - end to end. Assess need for any system reconfigurations (minor or significant), make recommendations, and execute them as required. Assisting in correcting capacity and performance related issues for all Packet Core Traffic. Work with the Cross Domain team to ensure the integration of the Packet Core Technologies within the Operations processes. Will organize and produce weekly and monthly reporting and perform trend analysis to assist in the support of Packet Core Services Interface with internal groups such as Technical Operations and SOC as required. Interface with external groups such as Vendor Technical Support as required. Provides input to and is a primary contributor to post mortem activities (RCA) related to network outages. Interact with the other Service areas (IP and Backbone) for continuous maintenance and monitoring of the Packet Core Infrastructure as necessary. 2nd Level Assurance Support Activities Incident Management Problem Management and System Administration Core Competences: Knowledge of Telecom Operations Practice Presentation Communication Skills Knowledge sharing Problem Solving and strategic thinking Delivering Results Meeting Customer Expectations Analyzing Working with People Creating Innovating Applying Product Line Expertise : Ericsson/Juniper/IPWorks Packet Core Technology : GSM/GPRS/EDGE/WCDMA/LTE Technical Certifications Primary country and city: India (IN) || Noida Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.