IT Support & Asset Management Executive

As an IT Support & Asset Management Executive at Creanovation Technologies Private Limited, you will play a crucial role in managing day-to-day IT operations, asset management activities, and network support for the Bangalore office and other locations. Your proactive approach and technical skills will be essential in ensuring smooth IT support across the organization. Key Responsibilities: - Manage and maintain IT assets across all office locations, including handling asset allocation, tracking, documentation, and inventory management. - Resolve asset-related issues and coordinate with employees across different locations effectively. - Conduct research and collaborate with vendors for IT asset procurement and maintenance. - Troubleshoot hardware, software, and system-related issues efficiently. - Manage LAN and basic network-related activities for the Bangalore office. - Provide user support for desktops, laptops, printers, and other IT peripherals. - Coordinate with external vendors for hardware repairs, internet, and network-related issues. - Ensure timely resolution of technical support tickets and employee concerns. - Maintain proper records of IT assets, invoices, warranties, and system documentation. - Support daily IT operations to ensure the smooth functioning of office systems. Skills & Qualifications: - Good understanding of Windows and Ubuntu operating systems. - Basic knowledge of LAN, networking, routers, switches, and internet troubleshooting. - Experience in system troubleshooting and hardware support. - Knowledge of IT asset management and inventory handling. - Good communication and coordination skills. - Ability to work independently and handle multiple tasks efficiently. Educational Qualification: - BCA - B.Sc IT - B.Sc Computer Science - Diploma in Computer Engineering - Relevant practical experience in IT support Experience: 1 - 3 years of relevant experience in IT support, networking, or asset management. As a preferred candidate for this role, you should be proactive, solution-oriented, and possess good troubleshooting and analytical skills. Prior experience in handling office IT infrastructure and asset management will be an added advantage. Your ability to handle multiple responsibilities and coordinate with different teams will be crucial for success in this role. As an IT Support & Asset Management Executive at Creanovation Technologies Private Limited, you will play a crucial role in managing day-to-day IT operations, asset management activities, and network support for the Bangalore office and other locations. Your proactive approach and technical skills will be essential in ensuring smooth IT support across the organization. Key Responsibilities: - Manage and maintain IT assets across all office locations, including handling asset allocation, tracking, documentation, and inventory management. - Resolve asset-related issues and coordinate with employees across different locations effectively. - Conduct research and collaborate with vendors for IT asset procurement and maintenance. - Troubleshoot hardware, software, and system-related issues efficiently. - Manage LAN and basic network-related activities for the Bangalore office. - Provide user support for desktops, laptops, printers, and other IT peripherals. - Coordinate with external vendors for hardware repairs, internet, and network-related issues. - Ensure timely resolution of technical support tickets and employee concerns. - Maintain proper records of IT assets, invoices, warranties, and system documentation. - Support daily IT operations to ensure the smooth functioning of office systems. Skills & Qualifications: - Good understanding of Windows and Ubuntu operating systems. - Basic knowledge of LAN, networking, routers, switches, and internet troubleshooting. - Experience in system troubleshooting and hardware support. - Knowledge of IT asset management and inventory handling. - Good communication and coordination skills. - Ability to work independently and handle multiple tasks efficiently. Educational Qualification: - BCA - B.Sc IT - B.Sc Computer Science - Diploma in Computer Engineering - Relevant practical experience in IT support Experience: 1 - 3 years of relevant experience in IT support, networking, or asset management. As a preferred candidate for this role, you should be proactive, solution-oriented, and possess good troubleshooting and analytical skills. Prior experience in handling office IT infrastructure and asset management will be an added advantage. Your ability to handle multiple responsibilities and coordinate with different teams will be crucial for success in this role.