System Engineer- 4+ Years - Mumbai in Mumbai

System Engineer - 4 Years - Mumbai Location: Mumbai Functional Practices: Technology & Analytics Practice Job type: Permanent Contact name: Preeti Sharma Contact email: preeti.sharma@crescendogroup.in Job ref: 123868 Published: about 13 hours ago We are hiring a System Engineer with 4 years of experience to manage restoration drill activities, application support, and stakeholder coordination for enterprise banking applications. This role is ideal for professionals with strong communication skills, technical troubleshooting expertise, and experience working in customer-facing production support environments. Location: Mumbai Your Future Employer A leading global technology consulting and IT services organization delivering enterprise application support and digital transformation solutions for one of India's largest banking institutions. Responsibilities Manage end-to-end restoration drill activities for banking applications. Coordinate with cross-functional technical and business teams to ensure timely execution of restoration drills. Act as the primary point of contact for customers and stakeholders through calls, meetings, and emails. Provide regular status updates, reports, and timely escalations for critical issues. Troubleshoot application, Windows, Linux, and Oracle/SQL-related issues. Support Outlook, Teams, Citrix, VDI, VPN, and other enterprise applications through remote support. Requirements 4 years of experience in Application Support or Production Support. Strong experience in customer/stakeholder coordination and communication. Good knowledge of Windows and Linux operating systems. Working knowledge of Oracle/SQL databases. Proficiency in MS Excel. Excellent verbal and written communication skills. What is in it for you Opportunity to work on mission-critical banking applications. Exposure to enterprise production support and restoration management. Collaborative work environment with cross-functional teams. Excellent learning opportunities across application support, infrastructure, and stakeholder management. Stable career growth with a leading technology organization. Reach Us If you think this role is aligned with your career, kindly write me an email along with your updated CV on preeti.sharma@crescendogroup.in for a confidential discussion on the role. Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive many applications daily, so it becomes difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us within 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Global's name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Keywords Application Support, Production Support, Technical Support, Windows, Linux, Oracle SQL, SQL Database, Restoration Drill, Incident Management, Enterprise Support, Customer Support, Stakeholder Management, IT Support, Production Environment, Outlook, Teams, Citrix, VDI, VPN, Banking Applications, Excel, Troubleshooting, SOP, Remote Support, Crescendo Global System Engineer - 4 Years - Mumbai Location: Mumbai Functional Practices: Technology & Analytics Practice Job type: Permanent Contact name: Preeti Sharma Contact email: preeti.sharma@crescendogroup.in Job ref: 123868 Published: about 13 hours ago We are hiring a System Engineer with 4 years of experience to manage restoration drill activities, application support, and stakeholder coordination for enterprise banking applications. This role is ideal for professionals with strong communication skills, technical troubleshooting expertise, and experience working in customer-facing production support environments. Location: Mumbai Your Future Employer A leading global technology consulting and IT services organization delivering enterprise application support and digital transformation solutions for one of India's largest banking institutions. Responsibilities Manage end-to-end restoration drill activities for banking applications. Coordinate with cross-functional technical and business teams to ensure timely execution of restoration drills. Act as the primary point of contact for customers and stakeholders through calls, meetings, and emails. Provide regular status updates, reports, and timely escalations for critical issues. Troubleshoot application, Windows, Linux, and Oracle/SQL-related issues. Support Outlook, Teams, Citrix, VDI, VPN, and other enterprise applications through remote support. Requirements 4 years