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About the role
No. Of Positions : 1 Location : Ahmedabad Experience : 5+ Years Job Description : Collaborate with the operations team to manage escalations and oversee incident management. Implement strategies and solutions to enhance daily operations, including system stability, security, and scalability. Drive real-time monitoring of system performance and capacity, addressing alerts and optimizing systems. Lead troubleshooting efforts, coordinating responses to network and system issues. Conduct and oversee server, application, and network equipment setup and maintenance. Ensure effective outage notification and escalation for prompt resolution. Mentor and train the team members on technical skills and troubleshooting methods. Maintain up-to-date documentation of processes and procedures in the WIKI. Requirements 5+ years of datacenter technologies and cloud (AWS/GCP). Application deployment with Git, StackStorm, etc. Strong troubleshooting skills across networks and systems; familiarity with network protocols (TCP/IP, UDP, ICMP) and tools like TCPdump. Advanced diagnostic skills in network performance and system capacity monitoring. Proficient in Linux command-line and system administration. Analytical skills with an ability to interpret and act on data. Ability to prioritize and escalate issues effectively. Adaptability to shift work and capacity for multitasking in high-pressure scenarios. Excellent leadership, communication, and interpersonal skills. No. Of Positions : 1 Location : Ahmedabad Experience : 5+ Years Job Description : Collaborate with the operations team to manage escalations and oversee incident management. Implement strategies and solutions to enhance daily operations, including system stability, security, and scalability. Drive real-time monitoring of system performance and capacity, addressing alerts and optimizing systems. Lead troubleshooting efforts, coordinating responses to network and system issues. Conduct and oversee server, application, and network equipment setup and maintenance. Ensure effective outage notification and escalation for prompt resolution. Mentor and train the team members on technical skills and troubleshooting methods. Maintain up-to-date documentation of processes and procedures in the WIKI. Requirements 5+ years of datacenter technologies and cloud (AWS/GCP). Application deployment with Git, StackStorm, etc. Strong troubleshooting skills across networks and systems; familiarity with network protocols (TCP/IP, UDP, ICMP) and tools like TCPdump. Advanced diagnostic skills in network performance and system capacity monitoring. Proficient in Linux command-line and system administration. Analytical skills with an ability to interpret and act on data. Ability to prioritize and escalate issues effectively. Adaptability to shift work and capacity for multitasking in high-pressure scenarios. Excellent leadership, communication, and interpersonal skills.
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