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About the role
Job title: Business Analyst Location: Goregaon West, Mumbai Shift timings: General Shift (5 days working) Reports to: Product Manager
Key Responsibilities: Understands business functions and processes thoroughly. Consults with functional management to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. Acts as a liaison between departmental end-users, information technology analysts and consultants in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance. Tracks and fully documents changes for functional and business specifications Identifies opportunities for improving current information systems Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users. Conducts change impact analysis to assess the potential implications of changes and documents business functions and requirements. Participates in user acceptance testing and configuration & testing of new system functionality. Configuration Management
Pre-requisites/key characteristics and skills required: 1+ yrs. of experience as a Business Analyst Hands-on experience on BRD/SRS creation Ability to perform under pressure, prioritizing and scoping in multiple projects simultaneously Demonstrated ability to make decisions and stay focused in a fast-paced environment Demonstrable skills in effective communication and matrix management. High energy individual with determination, integrity, and a belief in the pursuit of excellence Excellent communication skills both written and verbal
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